Privacy Policy

Controller

FORLYZE LTD, trading as human depth, is the controller of personal information collected through human depth. Our address is 71-75, Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. You can contact us at [email protected].

Information we collect

We may collect information you provide directly, such as your name, email address, profile details, billing details, event registrations, messages, posts, comments, and support requests.

We may also collect technical and usage information such as device type, browser, IP address, pages visited, referral source, and interactions with the website or community.

Most personal information comes directly from you. We may also receive limited information from service providers such as payment processors, community platforms, analytics tools, event tools, email providers, or authentication systems.

Confidential and third-party information

We do not ask members to provide confidential, proprietary, or non-public information from any employer, client, platform, project, or third-party engagement.

Members should not submit task content, screenshots, prompts, rubrics, guidelines, qualification tests, client names, internal processes, rate cards, credentials, or other restricted materials through the website or community, including through features that may be supported by AI tools or automation systems.

If you submit confidential or third-party restricted information, you are responsible for ensuring you have the right to do so. We may remove, restrict, or delete such content if we become aware of it or believe it may breach these Terms, third-party rights, confidentiality obligations, or community safety rules.

AI tools and automation

We may use AI tools, automation systems, and related service providers to help operate, secure, moderate, support, analyse, and improve the website, membership, events, resources, and community.

These tools may process information you provide, such as profile details, community posts, messages, event registrations, support requests, and usage information, where this is necessary to provide the service, protect the community, respond to requests, improve operations, or support member experience.

Do not submit confidential, proprietary, or third-party restricted information to human depth, including through features that may be processed by AI tools or automation systems.

Where we use third-party AI or automation providers, they process information on our behalf or under their own applicable terms and policies. We do not ask members to provide confidential third-party materials for AI processing.

We do not intentionally use confidential third-party project materials or member-submitted restricted content to train public foundation models.

How we use information

We use personal information to operate the website and community, process membership and payments, provide events and resources, communicate with you, improve the service, protect the community, and comply with legal obligations.

We may also send service updates, membership information, event notices, and community-related messages. Where required, marketing messages will include an unsubscribe option.

We process personal information where it is necessary to provide the website, membership, community, events, payments, and support; where we have a legitimate interest in operating, securing, improving, and protecting the service; where we need to comply with legal obligations; and, where required, with your consent.

Sharing information

We may share personal information with service providers that help us run human depth, including payment, community, hosting, email, analytics, and event tools.

These providers may support payments, billing, community hosting, website hosting, analytics, email, events, customer support, security, and operational administration. They process information on our behalf or under their own terms where applicable.

Information you post or share inside the community may be visible to other members depending on the community settings and the feature you use.

We may disclose information if required by law, to protect rights and safety, or in connection with a business transfer.

Payments

Payment information is processed by third-party payment providers. We may receive payment status, plan, billing, and transaction metadata, but we do not store full card numbers.

Cookies and analytics

We may use cookies and similar technologies for essential site functions, analytics, security, and improving the website and membership experience.

Retention and security

We keep personal information for as long as reasonably needed to provide the service, manage membership records, comply with legal obligations, resolve disputes, and maintain security.

We use reasonable technical and organisational measures to protect personal information, but no online service can be guaranteed to be completely secure.

Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or request a copy of your personal information.

To make a privacy request, contact [email protected]. We may need to verify your identity before responding.

If you are in the UK, you also have the right to complain to the Information Commissioner's Office at ico.org.uk. We encourage you to contact us first so we can try to resolve the issue.

International processing

We and our service providers may process personal information in the United Kingdom, the European Economic Area, the United States, and other countries where our providers operate.

Changes

We may update this Privacy Policy from time to time. The latest version will be posted on this page.